Bank Branch Management: Retail Banking - Online

This e-learning course is designed to help users understand different types of loan products offered by banks. Further, the course discusses in detail about different aspects like: features of mortgage loans and auto loans. The course also discusses the role and functions of tellers in banks.

This is an asynchronous eLearning course that can be accessed 24/7 from any internet enabled computer.


Those who are interested in understanding retail banking aspects.
Students will be able to:
  • Understand different types of loan products offered by banks
  • Discuss the practices generally followed by banks in mortgage lending
  • Discuss the terms and conditions applicable to auto loans
  • Discuss the role and functions of tellers
Mortgage Loans
  • Definition and explanation of mortgage
  • The essential components of a mortgage
  • Different types of mortgage
  • Generally followed practices in mortgage lending

Auto Loans

  • Meaning of auto loans
  • The features of auto loans
  • Types of auto loans
  • Meaning of credit score
  • The terms and conditions applicable to auto loans

Teller Functions

  • The main functions of a commercial bank from the teller's point of view
  • The role of tellers
  • The functions of tellers
  • The knowledge and skill required for tellers
  • The regulatory compliance requirements for tellers

                          pwered by KESDEE