Bank Branch Management: Human Resource Management & Corporate Social Responsibility - Online

This e-learning course is designed to help users understand the human resource management functions of banks. Further, the course discusses in detail corporate social responsibility of banks and broad categories of CSR activities undertaken by the banks.

This is an asynchronous eLearning course that can be accessed 24/7 from any internet enabled computer.


Those who are interested in understanding the human resource management functions of banks and roles and responsibilities of banks in the society.
Students will be able to:
  • Understand the human resource management functions in banks
  • Understand the roles and social responsibility of banks
  • Discuss the broad categories of CSR activities undertaken by the banks
HRM in Bank Branches
  • The human resource management (HRM) function in banks
  • The ways in which managers can influence the human resources and take the action
  • The role of people in a business unit
  • The problem solving function of HR system
  • Developing skills in diagnosing the problems

Corporate Social Responsibility

  • The meaning of Corporate Social Responsibility (CSR)
  • Rationale of CSR from different perspectives
  • The role of community relations in a bank
  • Benefits of community relations to bank/bank branches
  • Broad categories of CSR activities undertaken by the banks
  • Kinds of CSR activities and their processes under each category

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