Course Category

Project Communications Management (Fourth Edition) - Online

This course was designed as a supplemental study guide for the major content areas of Chapter 10 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition. In this course, you will learn about how project management teams can effectively communicate with the project's various stakeholders.

This is Module 8 of the Project Management - PMP® Exam Prep Course (Fourth Edition)

This is an asynchronous eLearning course that can be accessed 24/7 from any internet enabled computer.

• Understand basic communication models and how these models can be applied to project communications management techniques
• Understand the various inputs, tools and techniques, and outputs of Project Communications Management activities
• Understand the basics of effective communication in the context of project management
• Identify stakeholders that should be listed in the stakeholder register, conduct stakeholder analysis, and create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
• Understand the importance of the communications management plan
• Conduct communication requirements analysis to determine how communications will be planned for in the communications management plan
• Understand the different methods and technologies of communication, and explain under which circumstances specific methods and technologies are more likely to be successful
• Understand how stakeholder expectations can be managed so that the project maintains its planned performance baselines and satisfies its acceptance criteria
• Understand the conventions of creating performance reports that use variance analysis and forecasting techniques to update stakeholders on the progress of the project