System Requirements

Virtual NYIF Technical Requirements


Student hardware requirements:

Supported Operating Systems:

Software requirements:

Tech FAQ


Q: How much bandwidth do I need to participate?
A: Virtual NYIF sessions can be run on a wide range of bandwidths, depending on the features that are used in the session. Audio-only sessions are supported by connections as low as 56 kbps, and a low-range DSL connection is sufficient to participate in a video conference, for example.
To get an overview of what your bandwidth can handle, please visit our System Check.

Q: A big blue Q appears on my Mac with OS X, when using Safari, where Virtual NYIF is supposed to be. What's going on?
A: On some systems updating QuickTime will override your default MIME settings and attempt to display flash via QuickTime. This affects all your flash media and only occurs on the Safari browser. You can use another browser such as Firefox or turn this off via your system preferences:

    1) Open System Preferences (in the applications folder)
    2) Click on QuickTime
    3) Click on the Advanced tab
    4) If "Enable Flash" is checked, uncheck it
    5) Click on "MIME Settings", scroll all the way to the bottom and open "Miscellaneous - Miscellaneous file formats". Uncheck "Flash Media".
    6) Quit System Preferences
    7) Quit and restart your Safari browser.

Q: I am using Safari on Mac OS X and all I see is a white screen. I know I have flash installed but I can't see the Virtual NYIF class, what can I do?
A: You or your system administrator has probably disabled plug-ins. Turn them on by following these simple steps:

    1) Choose Preferences from the Safari menu.
    2) Click the Security tab.
    3) Check the Enable plug-ins checkbox.
    4) Close the preferences window.
    5) Refresh the page.

Q: I am using a wireless connection and Virtual NYIF is not performing well.
A: Although we do not discourage the use of wireless connections, we generally recommend that you use a wired (LAN cable) connection because it provides more stability. The signal strength of a wireless connection is not always constant, and it is not uncommon for the connection to drop away entirely.
If you are experiencing performance issues and you are using a wireless connection, please try switching to a wired connection.

Q: I get "this script is running slowly" when joining my Virtual NYIF class. What can I do?
A: There are two primary reasons for this error:

Q: My question is not answered here. What should I do?
A: Please send an email to the Virtual NYIF Administrator