Online Professional Certificate in Human Resource ManagementHuman Resource Management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee -- both for business and non-profit enterprises. Since all managers (especially line managers) have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many decisions they make about employees have possible legal ramifications. Obtain the prestigious New York Institute of Finance Professional Certificate to help you meet your professional and personal goals. The Professional Certificate Programs are comprehensive in scope and offer you a wide variety of courses to choose from. In addition, you will receive CPE credits to insure you are keeping up to date with your professional requirements. All courses must be completed within one year with a score of at least 70% in each module. |
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| Available Today | Online | USD$885  |  | | |
Instructional Method:
Self-Study
|  | | | Level: Intermediate |  | | | |  |
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Students will be able to:- Recognize and identify the key roles and responsibilities of the human resource management function
- Recognize and define HRM's strategic contribution to an organization
- Differentiate between the day-to-day functions of the HR department and the broader concepts of human resource management
- Differentiate between the structure and reporting relationships of a centralized and decentralized human resources function
- List the three roles that an HR department must fulfill to maintain the ethical standards of an organization
- Describe the five stages in the career lifecycle (Beginning, Developing, Mid-Career, Mastery and Maintenance, Retirement), and the needs an employee has at each stage of the cycle
- Outline the tools for career development (training, education, job rotation, transfers, overseas assignments, mentoring, networking, volunteer work, formal career planning)
- Explain the value of a performance management system
- Conduct a performance management interview
- Explain the major employment and anti-discrimination laws
- Understand the basic steps to take in dealing with discrimination complaints
- Outline ways to develop and maintain a diverse work-force
- Comply with relevant state and federal 'wage and hour' laws
- Determine the competitive pay level for a particular position in a particular geographic location
- Effectively confront issues of pay equity within an organization
- Conduct an effective job interview
- Analyze a candidate pool and identify the most qualified candidate given a job description and requirements
- Understand the human resource management functions in banks
- Discuss the broad categories of CSR activities undertaken by the banks
- Explain how coaching employees is a vital part of managing in any organization
- Distinguish between managerial coaching, executive coaching, and personal coaching
- Explain the SMART technique of goal setting
- Explain the differences between principled negotiation, distributive negotiation, integrative negotiation and mixed motive negotiation
- Discuss what BATNA is and why it is important within the context of a negotiation
- Explain the ways that power can be used in a negotiation, and how power can be gained from different sources
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Topics covered include:- Recognize and identify the key roles and responsibilities of the human resource management function
- Assess your attitude and your organization's attitude toward human resource management
- Recognize and define HRM's strategic contribution to an organization
- Recognize and define human resources terms
- Differentiate between the day-to-day functions of the HR department and the broader concepts of human resource management
- Recognize the relationship and partnership that exist between an organization's HR Department and its line managers and identify the key responsibilities of each
- Differentiate between the structure and reporting relationships of a centralized and decentralized human resources function
- List and identify the five areas of HRM Planning
- List the three roles that an HR department must fulfill to maintain the ethical standards of an organization
- Identify the key global issues and business practices that impact HRM
Duration: 2 - 4 hours | Topics covered include:- Understand and effectively communicate the value of a career development program
- Describe the five stages in the career lifecycle (Beginning, Developing, Mid-Career, Mastery and Maintenance, Retirement), and the needs an employee has at each stage of the cycle
- Explain why career management has become important to employers and employees
- Outline the tools for career development (training, education, job rotation, transfers, overseas assignments, mentoring, networking, volunteer work, formal career planning)
- Understand the issues HR departments face with career management
Duration: 2 - 4 hours | | Topics covered include:- Explain the value of a performance management system
- Discuss the pros and cons of various types of performance management systems
- Conduct a performance management interview
- Design a performance improvement plan
Duration: 2 - 4 hours | Topics covered include:- Explain the major employment and anti-discrimination laws
- Understand the basic steps to take in dealing with discrimination complaints
- Explain and assess issues around alternative work arrangements
- Outline ways to develop and maintain a diverse work-force
Duration: 2 - 4 hours | | Topics covered include:- Comply with relevant state and federal 'wage and hour' laws
- Determine the competitive pay level for a particular position in a particular geographic location
- Discuss and administer a variety of pay structures
- Effectively confront issues of pay equity within an organization
Duration: 2 - 4 hours | Topics covered include:- Conduct an effective job interview
- Analyze a candidate pool and identify the most qualified candidate given a job description and requirements
- Decide what additional tests – if any -- should be administered to candidates for a specific job
- Deal productively and sensitively with internal candidates for a job opening
Duration: 2 - 4 hours | | Topics covered include:- HRM in Bank Branches
- Understand the human resource management functions in banks
- Understand the roles and social responsibility of banks
- Corporate Social Responsibility
- Discuss the broad categories of CSR activities undertaken by the banks
Duration: 1.5 hours | Topics covered include:- Explain how coaching employees is a vital part of managing in any organization
- Distinguish between managerial coaching, executive coaching, and personal coaching
- Identify the triggers for coaching and recognize characteristics of coachability
- Describe the five-step coaching process
- Explain the SMART technique of goal setting
- Explain the use of the USED and GROW models in coaching
- Discuss the monitoring and follow-up coaching process
- Explain the differences between mentoring and coaching
Duration: 3 - 5 hours | | Topics covered include:- Define what negotiation is
- Explain the differences between principled negotiation, distributive negotiation, integrative negotiation and mixed motive negotiation
- Discuss what BATNA is and why it is important within the context of a negotiation
- Describe the concepts of reservation price and ZOPA, as well as how they relate to one another in a negotiation
- Describe the steps that should be taken to plan for a negotiation
- Explain the ways that power can be used in a negotiation, and how power can be gained from different sources
- Identify different behaviors which can pose challenges to a negotiation and may cause impasses
- Apply the concepts of negotiation to two real-world scenarios
Duration: 3 - 5 hours | Topics covered include:- Explain the EEOC definition of sexual harassment in the workplace
- Describe the differences between quid pro quo harassment and hostile work environment harassment
- Outline what constitutes "unwelcome conduct" from a legal perspective
- Explain how managers can detect the signs of hostile work environment
- Discuss the stages of a sexual harassment investigation
- Understand best practices for preventing sexual harassment
Duration: 1 Hour |
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| Save 10% over individual course enrollments! |
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