Leadership Essentials - Evening

With four generations in the work place, ‘telling’ someone to do something is no longer effective in getting results. In addition to basic management skills, leaders today must inspire, coach, motivate and truly listen to their team members. Leadership Essentials will equip you with the basic tools required of managers today and then go beyond the basics to fill your tool kit with skills to enhance performance, build creativity and momentum on your team.

During this highly interactive, five-session evening course, leaders will learn to use appropriate interpersonal communication styles and leadership methods to guide individuals or groups to goal accomplishment. The sessions begin with a close look at yourself, understanding your communication style and the impact it may have on others. Exercises to learn to capitalize on your strengths, while adapting for your weaknesses, will assist leaders in building relationships, trust and commitment among those they interact with. From that foundation, the group will explore the skills and best practices of leadership, performance management, feedback, coaching and motivating their workforce. Experiential learning will be used to allow introduction of theory, practice of skill application, individual reflection (including self assessment) and lots of small group and large group discussion. An action plan will be created at the end of the sessions to transition your learning and ideas back to your team.

No sessions currently available. Contact client services to get the next available date.
CPE CREDITS
12.5
Early career to mid-level managers, or anyone responsible for guiding the work of others.
No advance preparation required.
Students will be able to:
  • Recognize the difference between supervising, managing and leading.
  • Identify their communication preference in order to build more positive work relationships and improve interpersonal communication
  • Define best practice for performance management and: plan to gain employee commitment to the process; identify the components of a well-written performance objective; write and conduct a legally defensible and motivating review
  • Deliver a process for providing feedback that will motivate and engage employees
  • Increase their awareness of coaching, how it differs from feedback, its benefits and the process associated with it
None.
Session 1
What is Leadership?
  • Why is leadership so needed in today's world?
  • How does leadership differ from supervision and management?
  • How do I currently spend my time?

Session 2
Discovering Myself and Others
  • The four styles of communication
  • Identifying my preferred style of communication
  • Understanding my team's style
  • Adapting for better results

Session 3
The Ground Work for Getting Results
  • Understanding performance management as your number one motivational tool
  • Best practices of performance management
  • Cascading, setting and communicating goals
  • Writing and conducting a motivating performance review

Session 4
Providing Effective Feedback
  • Providing both constructive and encouraging feedback

Session 5
Strategic Coaching Skills
  • Coaching for increased results and self-direction
  • Listening for the essence of what's being said
  • Using questions to move people forward

Clients who register for this course will receive a complimentary 4-month subscription to FT.com. The Financial Times is the world's most respected financial newspaper, providing a broad assessment on finance, business and the industrial sector. The move to the electronic version follows an ongoing review of our environmental responsibilities as a global business and as part of the Pearson group. FT.com also has features that are not available in hard copy, such as: Special Reports, Alphaville, editor blogs, education sections and much more! Subscriptions will start within 6-8 weeks of the start of class and are limited to one subscription per client. (Please note: as of May 1, 2011, the electronic subscription replaces the hard-copy 3-month Financial Times subscription.)

Lunch is included for all students taking day classes.