Motivating and Delegating

Today's most effective managers know how to inspire their teams, develop their employees' skills, and build a better work environment. Motivating and Delegating prepares participants to successfully manage others, offer guidance and create stronger working relationships.

This program includes one-to-one role plays in which participants delegate assignments and convey performance feedback. Using real-life scenarios, participants work on their leadership skills. They acquire skills through extensive digital recording, group exercises and intensive coaching. A typical half-hour during the session includes ten minutes of lecture and twenty minutes of practice.

Participants receive a workbook they'll use during the class, access to a customized only manual, a DVD of their personal performance during the program and reminder e-mails after the seminar.

No sessions currently available. Contact client services to get the next available date.
CPE CREDITS
7.0
This seminar is recommended for all managers who lead and manage others. Anyone responsible for delivering feedback to others will benefit from this session.
No advance preparation required.
Students will be able to:
  • Distinguish between maintenance factors and true motivators
  • Supervise their employees appropriately based on their level of experience
  • Employ focused listening skills
  • Delegate work clearly and effectively
  • Understand the impact and influence of different communication styles
  • Handle emotional responses from subordinates
  • Deliver constructive feedback and performance reviews
Participants must be able to speak and write English with native fluency.
  • Conducting the benchmark employee meeting (digitally recorded)
  • Understanding your communication style
  • Motivating others
  • Strengthening your listening skills and probing for issues
  • Delegating assignments
  • Speaking from notes
  • Conducting your delegating meeting (digitally recorded)
  • Leading your team
  • Delivering performance feedback
  • Flexing to the style of others
  • Conducting the performance feedback meeting (digitally recorded)

Clients who register for this course will receive a complimentary 4-month subscription to FT.com. The Financial Times is the world's most respected financial newspaper, providing a broad assessment on finance, business and the industrial sector. The move to the electronic version follows an ongoing review of our environmental responsibilities as a global business and as part of the Pearson group. FT.com also has features that are not available in hard copy, such as: Special Reports, Alphaville, editor blogs, education sections and much more! Subscriptions will start within 6-8 weeks of the start of class and are limited to one subscription per client. (Please note: as of May 1, 2011, the electronic subscription replaces the hard-copy 3-month Financial Times subscription.)

Lunch is included for all students taking day classes.